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Product Knowledge and Support
Documentation for each AirGradient device, including setup, usage, specifications, troubleshooting, and day-to-day operation.
Platform & Dashboard
Guides for the AirGradient Dashboard, data access, APIs, integrations.
Research & Deployments
Technical guidance for researchers, universities, and large-scale deployments, including calibration, co-location, and methodology.
Warranty & Shipping
Warranty information, shipping details, and formal policies related to AirGradient products.
AirGradient ONE
Chapter 1 — Getting Started
Unboxing the AirGradient ONE
An AirGradient ONE box contains: 1x Fully-Assembled AirGradient ONE (Model: I-9PSL-DE) 2x Stands for AirGradient ONE (How to install the stands?) 1x 90-degree USB-A to USB-C cable (2m) 1x Thank You Card (QR code links to onboarding instruct...
Powering the AirGradient ONE
Use a standard 5V, 2A USB power supply (not included). Most phone chargers meet this requirement. You will likely have one of these lying around your house from a smartphone or another device. Connect the USB-C end of the included cable to the AirGradi...
Connecting Your AirGradient ONE to WiFi
Prerequisites Before connecting your AirGradient ONE to WiFi, make sure you have: A Compatible WiFi Network Your WiFi network must meet the following requirements: 2.4GHz only (5GHz is not supported) Must have active internet No WPA Enterpris...
Resetting Wi-Fi Configuration / Connecting to a different Wi-Fi network
You can perform a factory reset by pressing and holding the BOOT button on the back of the device for about 10 seconds. Here’s a video guide: How to Perform a Factory Reset A countdown will show up on the screen. Please note that the data and settings...
How do I connect my AirGradient ONE to the AirGradient Dashboard?
There are two ways to add your AirGradient ONE to the dashboard. You can: connect the monitor to Wi-Fi first or Follow this guide and add the monitor to the dashboard first. The order does not matter. However, the device will not send any data...
How do I mount or place the AirGradient ONE properly?
The AirGradient ONE comes with multiple mounting and cable-management options, making it a flexible air quality monitor that can be mounted on a wall or sat on a desk (using the included stands). The four holes located on the top, bottom, left and right of th...
Troubleshooting Wi-Fi Connection
Before continuing, make sure you have followed the Wi-Fi setup steps exactly as shown in the written instructions or video guides: Connecting Your AirGradient ONE to WiFi If the setup steps or videos were skipped, incomplete, or done in a different order, Wi...
Running the AirGradient ONE in Offline Mode
Offline mode allows the AirGradient ONE to operate without connecting to Wi-Fi. Sensor readings remain active and visible on the display. No data is sent to the AirGradient dashboard while running in offline mode. How to enable Offline Mode Locate the BO...
AirGradient Open Air
Chapter 1 — Getting Started
Unboxing the AirGradient Open Air
The box contains: 1x Fully-Assembled AirGradient Open Air (Model: O-1PST) 2x Metal Zip Ties 1x 90-degree USB-A to USB-C cable (4m) 1x Thank You Card (QR code links to onboarding instructions) 1x Regulatory & Safety Insert
Powering the AirGradient Open Air
Use a standard 5V, 2A USB power supply (not included). Most phone chargers meet this requirement. You will likely have one of these lying around your house from a smartphone or another device. Connect the USB-C end of the included cable to the AirGradi...