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The method depends on whether you have a fully assembled unit or a DIY kit. Fully Assembled Devices For fully assembled units, it’s simple: The serial number (SN) is printed on the back of the device The model name (e.g. ONE, Open Air) is also indicated there...

This usually comes down to one of three things: the device isn’t actually online, the serial number is wrong, or the network is blocking it. Go through these in order. 1) Confirm the device is actually connected to the internet For AirGradient ONE (indoor) Th...

Only fully assembled units have a factory test report, DIY kits do not include a test report, because they are not assembled or calibrated at the factory. If you built a DIY kit, your unit will not have a test report. You can access the report directly from th...

This guide walks you through all the LED and display settings available on your AirGradient ONE, so you can tailor it to your environment and preferences. 1) Enable Advanced Configuration Settings Before anything else, you need to unlock the LED & Display cont...

Understanding how Places and Locations work will help you organize your monitors correctly. Places: Your main space When you first create an account in the AirGradient Dashboard, you create a Place. A Place represents a broader environment or project where yo...

You can control who has access to your dashboard and what they can do by managing Users and Permissions. Where to find it You can access this section from: The sidebar menu in the dashboard Or directly via:https://app.airgradient.com/settings/permission I...

There is no limit to the number of monitors you can add to your AirGradient Dashboard. You can connect and manage as many devices as you need within a single Place or across multiple Places.

The AirGradient Dashboard is free to use, and it will continue to be. All users have access to essential features without any subscription, including: 24/7 cloud data recording Real-time air quality data Data export API access You can use your monitor and ac...

If you see this message: Error. This monitor already exists on location xxx on place xxx. Please unlink this monitor first in the dashboard. it means your AirGradient monitor is already registered in another dashboard location. Why this happens Each AirGra...

Remove a Monitor Steps Open the AirGradient Dashboard Go to Hardware Find the monitor you want to remove Click the Admin (gear) icon Select Edit Monitor under Monitor Information Click Delete This removes the monitor from your dashboard and un...

There are several ways to check the firmware version of your AirGradient monitor. Option 1: From the Dashboard Open the AirGradient Dashboard Go to Hardware All registered monitors are listed there The firmware version is shown for each monitor You can also...

You can export your monitor data directly from the AirGradient Dashboard. Where to find it Open the AirGradient Dashboard and go to the Data Export tab from the sidebar menu. There, you’ll see these options: Select Bucket Size Select Location (you can selec...

If you have both indoor and outdoor monitors, you can overlay outdoor data on indoor parameters to compare them. a) Go to your indoor monitor in the dashboard b) Click a parameter (e.g. PM2.5) to open the graph c) Select an Outdoor Data Source The outdoor gr...

The AirGradient ONE has a row of 11 LEDs behind the plastic at the top of the device. These LEDs convey important information to the user - namely, monitor status and pollutant concentrations. They can be split into two groups. Top-left LED: This is a single...

Fully Assembled Monitors Starting October 2025 and onwards, every fully assembled AirGradient monitor is individually calibrated against a reference-grade instrument at the factory using our Test Report V2 procedure. Based on this testing, a device-specific sc...